Privacy Policy
Uncover You (the “Company”) is committed to maintaining robust privacy protections for its users. This Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our services.
1.Definitions
For purposes of this Agreement:
“Site” refers to the Company’s website, accessible at [Your website URL].
“Service” refers to the Company’s services accessed via the Site, including booking and enquiries for fitness classes.
“We,” “us,” and “our” refer to the Company.
“You” refers to you, the user of our Site or Service.
2. Information We Collect:
We collect both Personal Information and Non-Personal Information as defined below.
2.1. Usage Data
We collect information about how you use our website and services. This includes:
Browser type and version
Operating system
Referring website
Pages visited
Date and time of access
IP address
ISP details
Geographical location
Frequency and pattern of service use
Source: Google Analytics
Purpose: Website optimisation, security, service improvements, and legal compliance.
Legal basis: Your consent and our legitimate interest in improving our services.
2.2 Notification Data
This includes information you provide to subscribe to emails or newsletters, including:
Email address
IP address at time of subscription
Timestamp of subscription
We use a double opt-in process and store this data to protect against misuse.
You may unsubscribe at any time via the link in any of our newsletters.
2.3 Enquiry, Correspondence & Customer Relationship Data
If you contact us through the contact form or email, we may collect:
Your name and contact information
Metadata and communication content
Purpose: To respond to enquiries, maintain communication records, and promote our services.
2.4 Publication Data
Users may submit data to be publicly displayed by:
Booking a class
Using the contact form
Replying to email marketing
Tagging/commenting on social media
Purpose: To manage bookings, share testimonials (with consent), and build community engagement.
2.5 Transaction Data
We process data relating to purchases and bookings:
Contact details
Card/payment details
Booking history
Third-party provider: Stripe
View Stripe’s Privacy Policy
We only share transaction data with Stripe to manage payments, refunds, and payment-related queries.
3. How We Use and Share Information
3.1 Personal Information
Used to communicate with users, respond to enquiries, provide support, send updates, and manage bookings.
We do not sell or rent your Personal Information. We may share it with service providers (e.g. email platforms) under strict confidentiality.
3.2 Non-Personal Information
Used for analysing website performance and improving the user experience. This data may be shared with partners or used in aggregated form for insights.
4. Legal Grounds for Processing
We may process your information when it is:
Necessary for service delivery
Required to meet legal obligations
Based on your consent
In our legitimate business interests
Needed for the establishment or defence of legal claims
Related to maintaining insurance or tax compliance
5. Retaining and Deleting Your Personal Information
We retain:
Names and email addresses
Booking and attendance history
Contact form submissions
IP and usage data
Retention period: Minimum 6 months – Maximum 6 years, depending on:
Whether you’re an active client/subscriber
Ongoing service needs
Legal or financial record obligations
Whether you request deletion
To request deletion, email becca@uncoveryou.co.uk
6. Your Data Protection Rights (GDPR & UK GDPR)
You have the right to:
Access, update or delete your data
Object to or restrict processing
Request data portability
Withdraw consent at any time
Opt-out of marketing communications
Complain to your data protection authority
To exercise any of these rights, email becca@uncoveryou.co.uk
We will respond in accordance with legal timeframes.
7. Links to Other Websites
Our Site may contain links to third-party websites. This Privacy Policy only applies to our Site. We are not responsible for the privacy practices of other websites. Please read their policies before providing any data.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here, and significant updates may be notified via email or prominently on the Site.
Last updated: 9th June 2025
9. Contact Us
This website is owned and operated by Uncover You.
For questions about this policy or your data, contact:
📧 becca@uncoveryou.co.uk
10. Data Protection Officer
Name: Rebecca Cummins
📧 becca@uncoveryou.co.uk